Terms & Conditions

Welcome to The Grace Studio – Ladies Salon in Dhayari. By accessing or using our website and services, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before booking any appointment or using our services.

1. General Information

The Grace Studio is a professional ladies salon located in Dhayari, Pune. These Terms & Conditions govern your use of our website and salon services.

By visiting our website or booking an appointment, you accept these terms in full.

2. Appointments & Bookings

  • Appointments can be booked via phone call, WhatsApp, or through our website form.

  • We recommend advance booking to ensure availability.

  • Walk-in clients are welcome, subject to availability.

  • Please arrive at least 5–10 minutes before your scheduled appointment time.

If you are late, your service time may be shortened to avoid inconvenience to other clients.

3. Cancellation & Rescheduling Policy

  • If you need to cancel or reschedule, please inform us at least 24 hours in advance.

  • Repeated last-minute cancellations may result in refusal of future bookings.

  • The Grace Studio reserves the right to cancel or reschedule appointments due to unavoidable circumstances.

4. Payments

  • We accept cash, UPI, and other digital payment methods.

  • Full payment must be made immediately after the service.

  • Prices for services are subject to change without prior notice.

Any promotional offers or discounts cannot be combined unless stated otherwise.

5. Service Satisfaction

At The Grace Studio, customer satisfaction is our priority.

  • If you are not satisfied with your service, please inform us within 24 hours.

  • We may offer corrections where appropriate.

  • Refunds are not guaranteed and are provided only at management discretion.

Results may vary depending on hair type, skin type, and individual conditions.

6. Health & Safety

  • Clients must inform our staff about allergies, medical conditions, or skin sensitivities before any service.

  • The Grace Studio is not responsible for reactions caused due to undisclosed health conditions.

  • Patch tests are recommended for hair color and chemical treatments.

We follow proper hygiene and sanitation standards for your safety.

7. Gift Vouchers & Packages

  • Gift vouchers and prepaid packages are non-refundable and non-transferable.

  • They must be used within the validity period mentioned.

  • Lost vouchers will not be replaced.

8. Website Usage

  • All content on this website (text, images, logo) belongs to The Grace Studio.

  • You may not copy, reproduce, or distribute any content without permission.

  • We are not responsible for temporary website unavailability due to technical issues.

9. Limitation of Liability

The Grace Studio will not be held liable for:

  • Any indirect or incidental damages.

  • Personal belongings lost or damaged inside the salon.

  • Outcomes affected by incorrect aftercare by the client.

10. Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time without prior notice.

Continued use of our website or services means you accept the updated terms.

11. Contact Us

If you have any questions regarding these Terms & Conditions, please contact:

The Grace Studio – Ladies Salon in Dhayari
Dhayari, Pune
Phone: 9307428139
WhatsApp: 9307428139

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